• Welcome to this website. These General Terms and Conditions of Use ("Terms") govern access to and use of the Website. Please read these terms carefully. By accessing and using this website and purchasing products from this website, you agree to be bound by these terms. If you do not agree to all or part of the Terms, please do not use this Site. This website is managed and maintained by MINOSHIN OFFICIAL Beauty Heart International Co., Ltd.
• For any additional legal information, please refer to the following links: General Terms and Conditions of Sale, Returns Policy and Privacy Policy. MINOSHIN OFFICIAL MINOSHIN INTERNATIONAL CO., LTD. may modify or update all or part of the General Terms and Conditions of Use. If the General Terms and Conditions of Use are modified or updated, the relevant modified or updated content will be posted on the homepage of the website for users to browse, and shall be binding upon the user's access to the website. If you do not agree to all or part of this website's General Terms and Conditions of Use, please do not use this website.
• Users may only access and use this website for their own purposes, including browsing web content, contacting suppliers, downloading product information, online shopping, etc. None of this conduct may involve trading, business or professional activities. Please remember that you are responsible for your own use of this website and its content. If the user violates laws and regulations when using this website and its content, MINOSHIN OFFICIAL International Co., Ltd. is not responsible for this, but this does not affect the supplier's liability for "infringement" and "gross negligence" responsibility.
• You will be held responsible if you disseminate false, false information or data, or disseminate information or data from a third party (without that third party's consent), or misuse the information or data.

Privacy Policy

We recommend that you read the Privacy Policy, which also applies to users who visit this website and use related services but do not make purchases. The privacy policy will help you understand how and for what purpose MINOSHIN OFFICIAL collects and uses personal data.

intellectual property rights

1. All content on this website, including works, pictures, images, conversations, music, sounds, videos, documents, drawings, graphics, logos, menus, web pages, charts, colors, diagrams, tools, fonts, designs, diagrams, layouts, methods , processes, functions and software (collectively, the "content") are the property of MINOSHIN OFFICIAL, Inc. and are protected by domestic and foreign copyright and other intellectual property laws. Without the prior written consent of MINOSHIN OFFICIAL, you may not copy, publish, disseminate, display or modify the above content, create any derivative works thereof or exploit the above content in any way.
2. MINOSHIN OFFICIAL may, at its sole discretion, authorize or prohibit the reproduction, publication, dissemination, display or modification of the above content, the production of any derivative works thereof or the use of the above content in any way. MINOSHIN OFFICIAL MINOSHIN INTERNATIONAL CO., LTD. may claim ownership of any content on the website at any time and object to the use, distortion or modification of such content.
3. With the express written consent of MINOSHIN OFFICIAL Beauty Heart International Co., Ltd., you may copy, publish, disseminate, display or modify the above content, create any derivative works thereof or exploit the above content in any way, but you must do so when engaging in such actions. For lawful purposes and in compliance with all applicable laws.

Links to other websites

This website may contain links to other websites, and these websites have no relationship with this website or MINOSHIN OFFICIAL Beauty Heart International Co., Ltd. MINOSHIN OFFICIAL MINOSHIN International Co., Ltd. cannot control or monitor such third-party websites or their contents. MINOSHIN OFFICIAL MINOSHIN International Co., Ltd. does not assume any responsibility for the content of the above-mentioned website and/or its related regulations, including but not limited to the privacy policy and personal information processing policy applicable to website visitors. When visiting other websites through links on this website, please carefully read the relevant terms and conditions of use and privacy policies. Our general terms and conditions of use and privacy policy do not apply to third-party websites. The reason why this website provides links to third-party websites is only to help its users search and browse such websites through links on the Internet. MINOSHIN OFFICIAL Meixin International Co., Ltd. provides links to other websites, but it does not mean that MINOSHIN OFFICIAL Meixin International Co., Ltd. recommends users to visit these websites, nor does it provide any information or information to website users regarding the content on these websites or to website users. THE SERVICES AND PRODUCTS SOLD MAKE NO WARRANTIES.

Links to this website and franchise partners

If you would like to add a link to this website or other public pages, or are interested in joining our franchise program, please contact MINOSHIN OFFICIAL by email: service@minoshin.com

MINOSHIN OFFICIAL Meixin International Co., Ltd. has taken measures to ensure that the content of the website is accurate and does not contain any outdated information. Unless otherwise provided by law, MINOSHIN OFFICIAL is only legally liable for infringement and gross negligence, and is not responsible for the accuracy and completeness of the content.

In addition, MINOSHIN OFFICIAL Beauty Heart International Co., Ltd. cannot guarantee that the website will always operate normally and will not be interrupted or malfunctioned due to network connection problems.

We reserve the right to refuse to publish any content submitted to MINOSHIN OFFICIAL and local websites that we deem to be abusive or sensitive.

Applicable law

These General Terms and Conditions of Use are governed by the laws of the Republic of China (Taiwan).

• These Terms of Sale ("Terms") (together with the terms mentioned below, including the Privacy Policy and the General Terms and Conditions of Use) apply to the website www.minoshin.tw (the "Website") marked "MINOSHIN OFFICIAL" The quotation and sale of products under the trademark "Xinxin International Co., Ltd." ("Products").

Please read these terms and conditions carefully before ordering any products on this website. By ordering any of our products on the website, you agree to be bound by these terms and conditions. The products sold on this website are owned by MINOSHIN OFFICIAL Beauty Heart International Co., Ltd., whose registered address is 17F-5, No. 2, Lane 150, Section 5, Xinyi Road, Xinyi District, Taipei City ("MINOSHIN OFFICIAL Beauty Heart International Co., Ltd.") sold.

For any additional legal information, please visit the following sections of the website: Privacy Policy , Return Policy .

Our business policy

• MINOSHIN OFFICIAL sells its products, including its e-commerce business services, on this website only for the use of its end users, that is, any natural person acting for purposes other than his or her trade, business or profession. If you are not a consumer, please do not purchase any products on the website. We reserve the right not to process orders received from non-consumer users and any other orders that do not comply with our business policies.

• MINOSHIN OFFICIAL Meixin International Co., Ltd. only provides its products to consumers over the age of 16. If you are under 16 years of age, you are strictly prohibited from ordering products from this website. MINOSHIN OFFICIAL MINOSHIN International Co., Ltd. reserves the right to cancel any orders placed by consumers we believe are under 16 years of age.

• We do not sell second-hand products, defective products or products whose quality is lower than the corresponding market standards. Detailed product descriptions are indicated on the website and on each product page. Depending on the quality of your web browser or screen monitor, the images, sizes and colors of products sold on the website may not exactly match the actual products.

• Products ordered on this website can only be shipped to Taiwan. For more information, please see Section 4 of these Terms and Conditions.

• These terms and conditions (together with the documents referred to herein) govern the offer, transmission and acceptance of purchase orders between users of the website and MINOSHIN OFFICIAL International Co., Ltd. in relation to products on the website.

How to place an order

• When you are ready to place an order, you should select the product you want to purchase on the website, select the size and click "Add to Cart" to add the item to your shopping bag. When you're ready to check out, click the shopping cart icon in the upper right corner of your screen, which will display all of the products you've chosen to purchase. It is your responsibility to check that the items in your shopping bag are of the correct style, color and size before proceeding. Once you are ready to proceed with your order, click "Checkout" where you can add gift options. You will be asked to select your preferred payment method and shipping method and enter personally identifiable information. After reading and accepting these Terms and Conditions, click on the relevant Accept button. You will be asked to log in to your personal account (if you are already registered) or continue the checkout process via guest.

• All orders are subject to acceptance and availability. Please note that the products in your shopping cart are not retained and therefore may be purchased by other users before you complete the entire checkout process.

• Your order is a contract for MINOSHIN OFFICIAL to purchase the products contained in your order and is binding within 7 (seven) days. When you receive an order receipt email (automatically generated) confirming that the contents of your order have been received and are being evaluated, the order will be deemed to have been submitted to MINOSHIN OFFICIAL.

• This order receipt email only confirms that we have received your order but does not confirm our acceptance of your contract to purchase the product.

• The order shall be deemed to have been accepted, and the relevant sales documents shall be effective when MINOSHIN OFFICIAL International Co., Ltd. ships the products and you receive a confirmation email, which contains information about the acceptance of the order, shipping time, and purchased products. Basic information, the price paid for each product and a detailed breakdown of the details ("Order Status Update").

• If your order is shipped in multiple packages, you may receive a separate email for each package, and with each separate order we enter into a separate contract of sale for the products specified in those emails.

• You can check your order by clicking on the "My Account" and "Check Your Order Status" sections.

• MINOSHIN OFFICIAL MINOSHIN INTERNATIONAL CO., LTD. reserves the right not to accept your order at its sole discretion. In this case, MINOSHIN OFFICIAL will notify you of the order cancellation via email.

• By submitting your order, you unconditionally accept and commit to abide by these terms and conditions and the further conditions contained on the website (including the "Privacy Policy", "Return Policy").

• We strongly invite you to print a copy of these Terms and the Order using the print option and to retain a copy for your personal use.

Price and payment

• All prices shown on each product page include tax. Prices are subject to change at any time. However, such changes will not affect the price or description of the products for which you have submitted an order.

• Although we have taken all reasonable steps to ensure that the prices contained on our website are accurate at the time of publication, a small number of products on our website may be incorrectly priced. Pricing is confirmed when you receive an order receipt email outlining the different charges (including shipping).

• You may pay for your order using the payment methods available on the website, such as by credit/debit card.

• We take reasonable steps to ensure the security of our website. All credit/debit card transactions on our website are processed using Cybersource, a secure online payment gateway that encrypts your card details in a secure hosting environment. We store your credit/debit card details securely on the Demandware platform. These details will be fully encrypted and will only be used to process transactions initiated by you, or to provide refunds if a product is returned or out of stock, or to report cases of fraud to the police.

• MINOSHIN OFFICIAL MINOSHIN International Co., Ltd. ensures payment security through the 3D security system of Visa©, Mastercard© and LINE PAY credit cards equipped with the system. Taking extra steps when making a payment can verify the credit card holder's identity and authenticate the transaction. Each bank has its own identity verification. For any questions regarding your 3D Security Code, please contact your bank directly. If in doubt, you can contact our customer service department on 04 2251 9903 to place your order.

• If your payment cannot process your order online, please ensure that all details you submitted are correct and retry the transaction. If the problem persists, please contact your card issuer directly, MINOSHIN OFFICIAL will not be able to assist you with these types of payment failures.

• When you try to make a purchase on the site, your card issuer will place a "hold" or "hold" on the payment. The product purchase price shown in the order receipt email will only be charged to your selected payment method when the purchased product actually ships.

• To ensure that your credit or debit card will not be used without your consent, MINOSHIN OFFICIAL will verify the name and address details you provide when placing your order through the facilities provided by Cybersource Corporation. Information and other personal information.

• MINOSHIN OFFICIAL MINOSHIN OFFICIAL reserves the right to implement any additional and/or other payment security systems from time to time.

• Refunds for any payment you receive, regardless of the reason, will be made to the same payment method you selected during the checkout process and cannot be modified after you have placed your order. MINOSHIN OFFICIAL is not responsible for any delays beyond its control, including delays caused by the payment/refund method or card issuer.

Delivery

• For specific shipping and delivery details, the information provided in the following sections forms an integral part of these Terms and is hereby incorporated by reference.

• Delivery of this website is limited to the countries indicated here: Taiwan and outlying islands.

• MINOSHIN OFFICIAL MINOSHIN International Co., Ltd. cannot deliver to addresses such as P.O. Boxes. Any orders with these delivery details will be automatically cancelled.

• Once your order ships, order status updates will include information about the carrier and associated document numbers.

• Currently, the logistics provided by MINOSHIN OFFICIAL Co., Ltd. only provides delivery services from Monday to Friday (excluding holidays) during working hours.

• We will make every effort to deliver products on the estimated delivery date specified in your order and checkout. However, this delivery date is not binding and MINOSHIN OFFICIAL is not responsible for any delivery delays.

• All goods require the customer's clear signature upon delivery.

• If we are unable to deliver the product to you within 7 days of placing your order, you have the right to terminate the contract and request a full refund.

• At the time of delivery, it is the customer's responsibility to ensure that the package signed for is not damaged, visibly tampered with or damp. Any such defects should be reflected on the receipt (when you sign for the delivery).

• Upon full and correct payment, delivery and signature for the package, the products will become your property and you will assume full responsibility for the products.
  
  
• Frequently asked questions about delivery:
  
  We offer the following delivery services:
  
  Standard home delivery: Delivery takes 4 to 8 working days.
  Items will arrive before their scheduled delivery date, which will be displayed on each item at checkout.
  Once your order ships, you will receive an email with tracking information.
  The items you ordered may arrive earlier than the scheduled delivery date.
  
  Please also note that the scheduled delivery date is for reference only and the correct delivery date cannot be guaranteed.
  We will make products for customized orders according to the specifications you specify, so these orders will be shipped later than regular orders.
  
  

Return/Exchange Terms

• Please visit our FAQ page for more information or contact our customer service team who will be happy to assist you.

• Further details about your rights of return, the terms and conditions and how to exercise this right are provided in the Returns Policy.

• If for any reason you are not satisfied with an item purchased from minoshin.shop, you can return (i) regular-priced items and (ii) special-priced items free of charge within fourteen (14) days of receipt, with one receipt Only once. All items must retain tags and be in original condition for a full refund. Please see our Returns and Refunds Policy for details. All returns and refunds are subject to confirmation and approval by MINOSHIN OFFICIAL, Inc. at its discretion.

• return policy
  If you change your mind or are not satisfied with the items you purchased from minoshin.shop, you can return the items (non-special offer items) within 14 days after receipt. Please follow the steps below to obtain a refund:

1. Returned merchandise must be in its original condition.

2. Items must be unused, unworn, unwashed and in resalable condition.

3. Returned merchandise must be accompanied by the original sales invoice, all packaging, hang tags and all related accessories and instructions.

4. Returns that are incomplete, damaged, or dirty will not be refunded.

5. Please note that unless the goods are defective or permitted by applicable law, we do not accept returns for the following items: opened perfume; unpacked items.

If the product (including gift box) is dirty, has obvious signs of wear or use, the label or tag has been removed, or the protective film has been torn off, we can refuse the return.

If you cause any losses due to improper handling or use of the goods, we may deduct the amount of the losses caused by you from the refund amount.

We will prosecute any fraudulent behavior in accordance with the law, including but not limited to attempts to request returns or refunds on orders that have been properly shipped without the right to return.

Products purchased on this website can only be returned through the above methods. If you have any questions about the return process, please feel free to contact customer service.

customer service

• The Customer Service Department will be able to assist customers with information needs, order assistance, shipping, refunds and returns for purchases made on the Site. Customer Service can be contacted at +8864 2251 9903 or email service@minoshin.com . Customer service hours are: Monday to Friday, 10 am to 6 pm.

Limitation of liability

• Depending on the quality of your internet browser and/or your screen monitor, the images, sizes and colors of the products displayed on the Website may not exactly match those of the actual products.

• Except in cases of gross negligence and fraud, in no event shall MINOSHIN OFFICIAL and/or its affiliates be liable to the Buyer for any claims arising out of or in connection with these Terms and Conditions and/or in connection with third party claims. Liability for lost profits or any damages of any nature shall be brought against the purchaser of the product.

• Although we have taken all reasonable steps to ensure that the information contained in the website is accurate at the time of publication, no representations or undertakings, express or implied (including liability to third parties) are made as to its accuracy or completeness or suitability. for any purpose by us or our group companies.

• MINOSHIN OFFICIAL MINOSHIN INTERNATIONAL CO., LTD.’s total liability for products purchased under these terms and conditions is limited to the amount paid by the buyer for the product.

• Liability based on legal provisions for consumer protection remains unaffected.

privacy

• Click on the Privacy Policy and you will find information about how we process your personal data and our website's security system. We recommend that you read this article carefully.

transfer

• MINOSHIN OFFICIAL may subcontract the performance of all or any of its obligations under these terms and conditions at any time without consent, and may assign these terms and conditions (including due to mergers, divisions , spin-off, transfer of a business unit or part of a business unit) a business unit or the entire business) and/or MINOSHIN OFFICIAL MINOSHIN INTERNATIONAL CO., LTD. and the buyer, in whole or in part without the buyer's consent Purchase contracts entered into with third parties (including subsidiaries of MINOSHIN OFFICIAL Beauty Heart International Co., Ltd.).

• The customer may not assign or subcontract any rights or obligations under these terms and conditions without the prior written consent of MINOSHIN OFFICIAL Beauty Heart International Co., Ltd.

force majeure

• In the event of natural disasters, difficulties or other events that affect product delivery due to general or local special circumstances, MINOSHIN OFFICIAL shall have the right to postpone or cancel delivery.

• We will not be liable for any failure, any suspension or any termination of access to the Website resulting from any event beyond our reasonable control.

Our contact information

Our customer service representatives will be happy to assist you at the following phone number: 04 2251 9903
Monday to Friday 10am to 6pm
Except Saturdays, Sundays and holidays

Entire Agreement, Revisions and Updates

• These terms and conditions supersede all previous general conditions of sale of the website.

• These terms and conditions and all other policies of this website may be modified from time to time due to new laws, regulations or other reasons. New Terms will be effective from the date they are posted on the Website with respect to new orders placed after their posting.

Divisibility

• If any provision of these Terms and Conditions is held to be invalid or unenforceable by any court or administrative body of competent jurisdiction, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions, which shall continue in full force and effect.

Governing Law and Jurisdiction

• These terms and conditions and other policies of this website shall be governed by and construed in accordance with the laws of Taiwan.

• These General Terms and Conditions of Sale may be updated and revised from time to time. The version published on the website is the currently valid version. The purchase of Products is subject to the General Terms and Conditions of Sale, which are published on the Website on the date you submit your order.

product

All brands have different sizes, so size charts are provided for all clothing to help you find the most suitable size.

Click the "Size Chart" link on any product product page to get the most accurate and detailed sizing information. Please follow the guidelines below and use a tape measure to ensure you order the correct size. Please take off your outer clothing or keep your clothes on when measuring.

Waist: Measure around your natural waist and the tape should be comfortable and loose.
Hips: Stand with heels together and measure the fullest part of your buttocks.
Bust: Place the measuring tape around your chest or the fullest part of your chest (including your shoulder blades) and measure with your arms hanging by your sides.
Neck circumference: Measure around the center of the neck (Adam's apple). Leave room for your index finger between the tape measure and neck for a comfortable fit.

Inseam: Wear appropriate footwear and measure desired pant length from crotch

Sustainable development

SUSTAINABLE DEVELOPMENT MINOSHIN OFFICIAL Meixin International Co., Ltd. is honored to present you a series of sustainable products that perfectly combine fashion and environmental protection.

*The effective date of the General Terms and Conditions of Sale is January 1, 2025